Arrival & Departure
Check-in from 14:00-23:00.
Check-out between 08:00-12:00.
Check-out between 08:00-12:00.
Cancellation
Please review the Cancellation Policy prior to making any reservation payments. If you pay the total amount directly by bank-transfer when making your booking on-line, you get a reduction of 5% on the total fee. Alternatively, you can pay cash or by (credit) card upon arrival at a surcharge of 5%. The surcharge can only be refunded in case of force majeure. I reccommend you to consult your insurance company.
When staying less than 7 nights:
- Cancellation or modification up to 21 days before the arrival date: no costs
- Cancellation from 21 to 14 days before the arrival date: 25% of the total costs
- Cancellation from 14 to 7 days before the arrival date: 50% of the total cost
- Cancellation from 7 to 1 days before the arrival: 75% of the total cost
- Cancellation from 1 day before arrival and no-show: the full amount of the reservation
When staying more than 6 nights:
- Cancellation or modification done within 24 hours after booking: no costs
- Cancellation or modification up to 90 days before the arrival date: no costs
- Cancellation from 90 to 30 days before the arrival date: 50% of the total cost
- Cancellation from 30 to 14 days before the arrival date: 75% of the total cost
- Cancellation from 14 days before arrival and no-show: the full amount of the reservation
Children
Children under 5 years can stay in an extra baby bed for € 10 per night. Only available for the Comfort room and the Apartment. Older children stay in single or double beds, and need to be booked like adults.
Pets
Pets are not allowed.
Creditcards
You can pay by credit or debit card that displays a Visa, V-PAY, Mastercard, Maestro, American Express, Discover, Diners Club, or Union Pay logo as well as by NFC payment via Google and Apple Pay.
Tourist tax
The municipallity of Deruta charges €1,50 per night per person, up to a maximum of 3 nights (max. €4,50 per person). This tax has to be paid in cash upon arrival at “Le tre Muse” or can be paid in advance when paying for the reservation. (Card payments are subject to a 10% transaction fee).